ISS receives highest rating possible on world's best outsourcers list

30th of May 2017
ISS receives highest rating possible on world's best outsourcers list

For the fifth year in a row, facilities services provider ISS has achieved the highest possible rating on the International Association of Outsourcing Professionals (IAOP) Global Outsourcing Top 100 list.

Every year IAOP releases a ranking of global outsourcing companies across all industries and ISS once again received five stars - the highest

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The stranger behind the mop

26th of May 2017
The stranger behind the mop

Are your cleaners actually who they claim to be? Ann Laffeaty asks contract cleaners how they optimise safety and security – both for customers and for the cleaners themselves.

Cleaners are an invisible workforce. They glide silently around our hospitals, schools, hotels and airports, cleaning up our messes often while we sleep.

But who

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World’s deadliest superbugs found on the London Underground

25th of May 2017
World’s deadliest superbugs found on the London Underground

London's tube network is a "hotbed of bacteria" where nine of the world's most dangerous superbugs are flourishing, scientists have warned.

Researchers from London Metropolitan University tested the hand rails, seats and walls of tube trains across the capital in order to assess their cleanliness. They found a total of 121 different types of

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Assessing client satisfaction

24th of May 2017
Assessing client satisfaction

Open and honest communication can be a challenge even in the best of relationships, but it can be make or break in commercial situations. Giles Wheeler, operations director at contract cleaning and soft services specialist Facilicom UK, explains how taking advantage of the opportunity for a new perspective is helping his company build its client

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ISSA and CSSA merge

23rd of May 2017
ISSA and CSSA merge

US-based cleaning industry association ISSA has merged with the Canadian Sanitation Supply Association (CSSA) to form ISSA Canada."With approval from our members to move forward with ISSA Canada, we are in a much better position to provide a broader range of benefits and services thus creating a greater value for our members," said Mike Nosko,

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Norway cleans up its cleaners

22nd of May 2017
Norway cleans up its cleaners

Norway's government has proposed measures to tackle rogue operators in its cleaning sector, and to improve working conditions of employees.

For the workers in the industry to get the wages and working conditions they are entitled to, it proposes that businesses in the cleaning industry must submit evidence that they have been approved every three

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