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Assessing client satisfaction
24th of May 2017
Open and honest communication can be a challenge even in the best of relationships, but it can be make or break in commercial situations. Giles Wheeler, operations director at contract cleaning and soft services specialist Facilicom UK, explains how taking advantage of the opportunity for a new perspective is helping his company build its client
Japan - cleaning on the curriculum
3rd of March 2017
In previous editions of ECJ correspondent Bobbie van der List has brought an overview of the Japanese cleaning industry, illustrating the enormous importance people place on cleaning. Visiting the cleaners of the Shinkansen trains, for instance, provided an interesting insight into the thoroughness and efficiency of cleaners, but also their
Cleaning London’s diverse skyline
17th of February 2017
Cleaning at height is dangerous work requiring skill, planning and a head for heights. Chris Parkes, operations director at cleaning services specialist Julius Rutherfoord, highlights the unique challenges of cleaning the London's skyline.
London is a city which is changing all the time, including a constant flow of new additions to its skyline.
Cleaning up management
8th of November 2016
Suzanne Richardson, operations director for InDepth Managed Services shares her experience on how technology influences and streamlines management processes in the cleaning service industry.
Technology influences every industry now, even those that may have been perceived as ‘traditional’ or ‘hands-on’. The
Cleaning up in the air at Tokyo Skytree
24th of October 2016
Cleaning – a job that doesn’t come with excitement and adrenaline? Well, think again, because the cleaners of Tokyo Skytree start their first day at work full of adrenaline. They are tasked with cleaning the windows of the second highest building in the world. Bobbie van der List met two of their cleaners to find out what drives them,
Ambulance cleaning - room for improvement
10th of October 2016
Paul Harleman, business development manager Benefrance at Vileda Professional writes exclusively for ECJ about the cleaning and disinfection issues ambulance services are facing. He looks at how they organise the cleaning process today and makes suggestions as to how they can improve.
Some time ago ECJ published news about a leading Dutch
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