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Air passenger detained for ‘unflushed toilet’
8th of May 2013
An air passenger claims he was detained on a flight after a cabin crew member accused him of not flushing the toilet.
Salvatore Bevivino is suing Virgin America for $US 500,000 in damages over the incident, which he says left him humiliated.
He alleges it all started when he pushed the call button mid-flight and asked for a drink. A male flight
Healthy into the future
7th of May 2013
Markus Asch, vice chairman of the management board at cleaning equipment manufacturer Kärcher and president of EUnited Cleaning, writes his latest blog for the ECJ website. He examines the part cleanliness has to play in health and wellbeing and asks how the industry can maximise the associated opportunities.
Mitie renames cleaning business Environmental +
3rd of May 2013
MITIE, one of the UK’s largest building services companies, has changed the name of its cleaning and environmental business to Environmental +.
The Environmental + business provides cleaning, pest control, landscaping, waste recycling and winter gritting. It has over 32,000 employees.
The new name, MITIE says, reflects its integrated
Contract cleaning becomes specialised
2nd of May 2013
A new report on the UK contract cleaning market suggests that many companies are successfully enhancing their specialist service offering in order to offset margin erosion.
The report, by MTW Research, also identifies an increasing number of contractors easing pricing pressure by offering services which are more closely aligned with the
White paper aims to define service
1st of May 2013
Facilities services giant ISS has teamed up with HR specialist Aspector to publish a white paper discussing what role service has in organisations today and what constitutes excellent service.
The two companies found that that the companies who do deliver excellent service are superior in the areas of people, processes, leadership and culture.
A
Russian cleaning dictionary and new show launched
30th of April 2013
The Association of Russian Cleaning Companies has published a dictionary of cleaning terms and definitions in cooperation with Cleaning magazine. The author of the 80-page book, which contains explanations of 567 professional terms, is Volodin Nicolay.
Also in Russia, a new exhibition has been launched by Primexpo. CleanExpo Novosibirsk will take
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