An air passenger claims he was detained on a flight after a cabin crew member accused him of not flushing the toilet.
Salvatore Bevivino is suing Virgin America for $US 500,000 in damages over the incident, which he says left him humiliated.
He alleges it all started when he pushed the call button mid-flight and asked for a drink. A male flight
Markus Asch, vice chairman of the management board at cleaning equipment manufacturer Kärcher and president of EUnited Cleaning, writes his latest blog for the ECJ website. He examines the part cleanliness has to play in health and wellbeing and asks how the industry can maximise the associated opportunities.
MITIE, one of the UK’s largest building services companies, has changed the name of its cleaning and environmental business to Environmental +.
The Environmental + business provides cleaning, pest control, landscaping, waste recycling and winter gritting. It has over 32,000 employees.
The new name, MITIE says, reflects its integrated
A new report on the UK contract cleaning market suggests that many companies are successfully enhancing their specialist service offering in order to offset margin erosion.
The report, by MTW Research, also identifies an increasing number of contractors easing pricing pressure by offering services which are more closely aligned with the
Facilities services giant ISS has teamed up with HR specialist Aspector to publish a white paper discussing what role service has in organisations today and what constitutes excellent service.
The two companies found that that the companies who do deliver excellent service are superior in the areas of people, processes, leadership and culture.
The Association of Russian Cleaning Companies has published a dictionary of cleaning terms and definitions in cooperation with Cleaning magazine. The author of the 80-page book, which contains explanations of 567 professional terms, is Volodin Nicolay.
Also in Russia, a new exhibition has been launched by Primexpo. CleanExpo Novosibirsk will take