Oleg Popov of Cristanval in Russia explains how the Moscow underground is cleaned every day.
The Moscow subway was opened in 1935. Today, its 12 lines extend over 333 kilometres between 200 stations covering over one million square meters with 10,000 trains in operation. The capital’s underground is used by seven million passengers per day,
News of a new municipal scheme recognising cleanliness, from ECJ reporter Christian Bouzols.
The municipality of Saint-Germain-en-Laye near Paris was one of the first to be awarded the Top Star of the new Éco-propre label rewarding those French cities are committed to achieving lasting improvements in the cleanliness of their public
ECJ’s UK reporter Lynn Webster reflects on an intense period of retenders during May.
Following an intense time of tenders and retenders for and with clients, along with the focus on catching up after a very successful ISSA/INTERCLEAN, summer is upon us, and we can all enjoy the gifts of newness and possibility that spring has brought us.
Dutch reporter Nico Lemmens continues his discussion of aspects of service management, as developed by Christian Grönroos in his book ‘Service Management and Marketing’.
Grönroos introduced a service-oriented approach to quality in 1982 with the concept of perceived service quality.
Services are more or less subjectively
French correspondent Christian Bouzols on a cleaning company success story.
Behind Méli Pro Net, a cleaning company in the city of Evreux, about 60 miles west of Paris, stands the sturdy woman who made it happen. She is Mélina Jankaskas, whom one could put forward as an example of willpower and determination.
Despite her small
Is it fair that children should clean up their own mess while at school? Danish children don’t seem to mind. Lotte Printz reports from Denmark.
Five minutes before the final bell, pupils at Pedersborg School in the little Danish town of Sorø get ready to go home. But five children in each class stay on. They turn on some music and