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No more room for bad service
2nd of May 2014
Despite pointers that EU economies are on the mend, consumer spending continues to decline across much of the region as incomes fail to keep pace with rising living costs. In response, businesses are having to look at how they can better engage with their customers in greatly depleted markets. Hartley Milner reports on some of the strategies being
Sustainable detergents - one standard for all
13th of March 2014
A brand new standard has been developed by Europe’s leading producers of sustainable detergents, called the Greenway Standard. The focus is on economical, ecological and social issues, all at the same time. This is a significant challenge, explains Peter Malaise, consultant on sustainable development issues, writing exclusively for
Sustainability - much work still to do, says Ecolab’s Storinggaard
10th of March 2014
Christian Storinggaard, vice president of facility care for Ecolab, the global leader in water, hygiene and energy technologies and services, tells ECJ that sustainability is here to stay and must come higher on the list of priorities for every industry.
The professional cleaning sector as a whole must cooperate more effectively in order to
Investment in people key for every business
5th of March 2014
It’s a bombshell that is invariably dropped out of the blue and it can have a devastating impact on your business. When a crucial member of staff announces they are moving on, the fallout can be far ranging, creating more than just an inconvenience for your HR department, reports Hartley Milner
An employee who you rate as indispensable pops
Video conferencing - no more face-to-face?
6th of December 2013
Love them or loathe them, business meetings in far away places look set to become a thing of the past as more convenient online alternatives gain converts across the corporate world. Hartley Milner looks at the growing market for video conferencing and the real savings it can bring.
It’s no joke having to be up with the lark
Franchising - be your own boss
29th of October 2013
Starting up a business can be fraught with perils and pitfalls, especially if you have little or no experience of the field you are about to enter. There is, however, a path you can take made smooth by the footfalls of others. Hartley Milner explores the appeal of the franchise business model.
You want it all – the challenge,
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