Video conferencing - no more face-to-face?

6th of December 2013
Video conferencing - no more face-to-face?

Love them or loathe them, business meetings in far away places look set to become a thing of the past as more convenient online alternatives gain converts across the corporate world. Hartley Milner looks at the growing market for video conferencing and the real savings it can bring.  

It’s no joke having to be up with the lark

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Franchising - be your own boss

29th of October 2013
Franchising - be your own boss

Starting up a business can be fraught with perils and pitfalls, especially if you have little or no experience of the field you are about to enter. There is, however, a path you can take made smooth by the footfalls of others. Hartley Milner explores the appeal of the franchise business model.  

You want it all – the challenge,

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Cleaning companies - does size matter?

28th of October 2013
Cleaning companies - does size matter?

Will the globalisation of Facilities Management and the rise in integrated contracts threaten to push small and medium sized enterprises (SMEs) out of the market?

Carl Robinson, marketing manager for cleaning and FM company Nviro, discusses the pros and cons of integrated FM and explains how SME cleaning companies can stay afloat in the current

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Online opportunities for cleaning products distributors

27th of September 2013
Online opportunities for cleaning products distributors

The internet offers distributors valuable opportunities to sell their products online, and those that have invested sufficiently in their website are reaping the rewards. ECJ talks to two cleaning products distributors that are actively selling online about how they set up their ‘e-shop’ and what benefits their website has brought to

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Customer service - going the extra mile

26th of September 2013
Customer service - going the extra mile

If distribution were simply a matter of moving products from A to B, anyone could do it and there would be no incentive for customers to choose one company over the next. So how do distributors manage to distinguish themselves from the competition? We ask them how they add value to their offering.

Distributors are essentially the middle-men

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The pull of good marketing

26th of September 2013
The pull of good marketing

The cleaning products distribution sector often suffers from a lack of good marketing, with many businesses investing little or nothing. We take a look at the importance of proactively marketing your distribution business and offer some advice on how to start.

Writing for ECJ Distributor Focus is Gary Fage, managing director of Janitorial Express

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