International partnership innovation

20th of September 2019
International partnership innovation

Phil Smith, group sales director for Excellerate Services UK - LCC and Templewood, highlights the benefits of international partnerships to transform cleaning provision.

The sheer volume of companies involved in the cleaning sector means competition for business is a constant. This has its challenges, but also means the sector is a hotbed for

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EFCI Trend Report: The European Cleaning Industry 1995-2016

18th of September 2019
EFCI Trend Report: The European Cleaning Industry 1995-2016

The EFCI recently published a Trend Report entitled The European Cleaning Industry 1995-2016. This 38-page statistical document gathers Eurostat’s most recent data (NACE 81.2) and builds on historical EFCI’s surveys. It presents the evolution of the cleaning industry from different angles, between 1995 and 2016.

The Trend Report was

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Time to review your marketing?

19th of July 2019
Time to review your marketing?

The world is your oyster…you have never had such an array of channels for marketing your products or services. Your dilemma is deciding which ones are right for your business. Hartley Milner enlists the help of a professional guide to get you through the marketing maze.

When did you last review your marketing strategy? This year, last year,

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What cleaning contractors need to know about WELL

11th of July 2019
What cleaning contractors need to know about WELL

Following the launch of the Leadership in Energy and Environmental Design (LEED) in the US some time ago, there is now the International WELL Building Institute. This focuses not so much on buildings but on the people working in those buildings – and cleaning contractors are very much involved. Ron Segura, president of Segura Associates,

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Business - dealing with hellish clients

5th of June 2019
Business - dealing with hellish clients

Your customers are not perfect angels. You accept their halos may slip from time to time. But you will likely have had run-ins with customers so hellish to deal with they can only have been spawned by Saturn himself. Hartley Milner shares a few of his own encounters with…the Client from Hell!

Demons that bedevil the corporate world are far

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Airport hygiene - preventing terminal illness

31st of May 2019
Airport hygiene - preventing terminal illness

While air travel has revolutionised the way the world works, the ease of travel and the numbers of people doing it means airports can become significant vectors of disease and viral infection. This makes hygiene management a particular challenge as cross contamination between passengers can allow bacteria to travel across the globe in a matter of

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