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Four key elements of a service delivery system
8th of April 2015 Article by Richard Sykes
The four key elements for successful service delivery system are service culture, service quality, employee engagement and customer experience. Richard Sykes, UK ceo for global facilities services provider ISS, writes a blog for ECJ.
Running a successful service company should be synonymous with delivering excelling service. If not, then why consider running a service business at all? Yet, if all companies which perform se..
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