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Late payment implementation
28th of November 2011EU member states are to be asked to pursue early transposition into national law of the late payments directive, scheduled initially for 2013. European Commission vice-president Antonio Tajani made the announcement recently.
Delays in payments have long been an issue of concern for small and medium-sized enterprises (SMEs), especially since
Chidichimo encourages excellence in service delivery
28th of November 2011In the last of his exclusive series of articles for ECJ, Pedro Chidichimo of Diversey writes about the importance of service quality and customer satisfaction as components of measurable profit for a company. He advocates the development of a service quality model for facility management/service contractor companies, based on five simple
The future is small business, says think tank
28th of November 2011Policymakers should prepare for a future in which big manufacturing business no longer exists and has been replaced by a string of ‘micro-multinational' SMEs, according to a policy brief from an influential European think tank.
The brief by the Lisbon Council claims the 20th century logic that required large foreign talent pools to achieve
Europeans overwhelmingly against immigration
28th of November 2011An international survey of 23 countries by Ipsos has found opposition to immigration in numerous countries across the world, with majorities often considering its effects to be negative and its scale excessive. European nations were typical of this trend.
Majorities in countries as diverse as Germany, South Africa, Russia, Turkey and the United
Getting up to speed with search engines
25th of November 2011In the first article of a new series written exclusively for ECJ, Amy Munice of Global B2B Communications in the USA offers advice for businesses on making the most of their internet activity. Here, she focuses on marketing and search engine optimisation.
You own or manage a business devoted to cleaning or cleaning supplies. Your task list to
Dutch responsible conduct code encourages cleaning best practice
25th of November 2011Earlier this year, the Dutch contract cleaning association OSB introduced a Code of Responsible Market Conduct for the cleaning and window cleaning sectors. This came about as a result of strike action by the country's cleaning staff early in 2010 and was drawn up by various industry organisations.
The Code of Responsible Market Conduct for the







