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Internal talent spotting
4th of July 2017
Morna Metzger of Metzger Search & Selection discusses why it’s important for larger companies to tap into employees’ hidden talents or acumen and help to develop them.
Most people have talents and abilities apart from those revealed in their everyday employment. There’s the office manager who plays in a band at the weekends,
Walking off into the sunset...
9th of June 2017
Thinking about selling your small business and retiring? Well, don’t book that world cruise just yet…there’s much to think about and do before you go sailing off into the sunset, writes Hartley Milner.
You will have put much time, toil and tears into building up your business, so you will expect a handsome payback on your
FM - time to take responsibility (2)
8th of June 2017
In recent years, facility management (FM) has developed into a discipline which is increasingly able to extend its contribution to the valued added chain of business, healthcare, public administration and other sectors. FM is being integrated more and more into the core processes, thereby generating increasing value and no longer representing a
Opportunities for innovation - enter the European Cleaning & Hygiene Awards 2017
31st of May 2017
Sandra Sieber, professor at IESE Business School University of Navarra, writes for ECJ. Sieber was the keynote speaker at the inaugural European Cleaning & Hygiene Awards in Barcelona last September.
If you get some of the leading cleaning companies from across Europe together in a room and ask them about the use of technology in their
The stranger behind the mop
26th of May 2017
Are your cleaners actually who they claim to be? Ann Laffeaty asks contract cleaners how they optimise safety and security – both for customers and for the cleaners themselves.
Cleaners are an invisible workforce. They glide silently around our hospitals, schools, hotels and airports, cleaning up our messes often while we sleep.
But who
Assessing client satisfaction
24th of May 2017
Open and honest communication can be a challenge even in the best of relationships, but it can be make or break in commercial situations. Giles Wheeler, operations director at contract cleaning and soft services specialist Facilicom UK, explains how taking advantage of the opportunity for a new perspective is helping his company build its client
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