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Business - dealing with hellish clients
5th of June 2019
Your customers are not perfect angels. You accept their halos may slip from time to time. But you will likely have had run-ins with customers so hellish to deal with they can only have been spawned by Saturn himself. Hartley Milner shares a few of his own encounters with…the Client from Hell!
Demons that bedevil the corporate world are far
Airport hygiene - preventing terminal illness
31st of May 2019
While air travel has revolutionised the way the world works, the ease of travel and the numbers of people doing it means airports can become significant vectors of disease and viral infection. This makes hygiene management a particular challenge as cross contamination between passengers can allow bacteria to travel across the globe in a matter of
Why apps make sense
29th of May 2019
More and more cleaning operations are being run on-site with the help of digital apps, which can offer a wide range of management information including quality auditing, daily reports, instant reporting and staff time & attendance. ECJ speaks to a developer of the technology, and a cleaning company seeing significant benefits from
Climate change - will business save the planet?
11th of April 2019
Scientists have issued their strongest warning yet that within little more than a decade global temperatures will surge beyond the point of no return. Amid dismay at the failure of politicians to agree what to do about it, businesses are taking it upon themselves to give the lead in pulling the planet back from the brink, writes Hartley
Cleaners - the invisible workforce?
8th of April 2019
A TV drama series on UK television this winter took the premise that cleaners were so “invisible” that they could carry out clever crimes without being suspected. Ann Laffeaty finds out how “invisible” our cleaners actually are – and what companies are doing to make their staff feel more valued.
A six-part TV drama
Workplace hygiene - the age of shared workspace
4th of April 2019
Steve Nurdin, marketing manager at Cannon Hygiene, explains why hygiene should go beyond the basics as flexible working practices become more prevalent. He gives four steps to consider in the battle against germs.
Offices have evolved to accommodate flexible working practices, with collaborative working hubs and hotdesking aiming to boost
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