The IT advantage

17th of September 2012
The IT advantage

In business, reputations flourish or flounder on the efficiency of the technology in place. Hartley Milner looks at how distributors of janitorial supplies are turning to the IT industry in their quest to improve customer service and enhance their profile.

Distribution today is about so much more than simply the delivery of goods. The supplier

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Public sector reform

29th of June 2012
Public sector reform

Public sector contracts have probably never been more hotly contested as swingeing cutbacks take their toll on government and local authority services across the EU. Now the European Commission has announced wide-ranging reforms aimed at making the tendering process easier for all. Hartley Milner reports.

No one can have any doubts about the

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Finding the right match

28th of June 2012
Finding the right match

In light of recent mergers in the cleaning and FM industries, James Metzger of Metzger Business Search offers advice on how to find the best strategic match when acquiring a business.

Most companies considering an acquisition do so to complement the organic growth of their own business. Acquisitions can provide companies with added skills and

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Cleaning service companies - we must adapt

3rd of May 2012
Cleaning service companies - we must adapt

Writing exclusively for ECJ, Andreas Lill from the European Federation of Cleaning Industries (EFCI) addresses the topic: ‘cleaning and building service companies must do more to adapt to clients’ changing needs in the face of economic difficulties’.

Cleaning service companies are increasingly forced to adapt to clients’

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Cloud computing - head in the clouds

2nd of May 2012
Cloud computing - head in the clouds

Cloud computing is a product of blue-sky thinking on a global scale that is fast revolutionising the way we run our businesses. But while the benefits of this new way of providing IT services are far from nebulous, Hartley Milner warns they need to be weighed against the risks that come with any innovation in its infancy.

Most of us will have had

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Who's looking after our cleaners' health?

1st of May 2012
Who's looking after our cleaners' health?

The responsibility for the safety of cleaning workers is an extremely difficult question.  And one of the best things a manager responsible for cleaning staff can do is… go for a walk. This recommendation comes from the UK’s Health and Safety Executive (HSE), and according to 3M, a global supplier to the contract cleaning market,

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