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EFCI Trend Report: The European Cleaning Industry 1995-2016
18th of September 2019The EFCI recently published a Trend Report entitled The European Cleaning Industry 1995-2016. This 38-page statistical document gathers Eurostat’s most recent data (NACE 81.2) and builds on historical EFCI’s surveys. It presents the evolution of the cleaning industry from different angles, between 1995 and 2016.
The Trend Report was
Time to review your marketing?
19th of July 2019The world is your oyster…you have never had such an array of channels for marketing your products or services. Your dilemma is deciding which ones are right for your business. Hartley Milner enlists the help of a professional guide to get you through the marketing maze.
When did you last review your marketing strategy? This year, last year,
What cleaning contractors need to know about WELL
11th of July 2019Following the launch of the Leadership in Energy and Environmental Design (LEED) in the US some time ago, there is now the International WELL Building Institute. This focuses not so much on buildings but on the people working in those buildings – and cleaning contractors are very much involved. Ron Segura, president of Segura Associates,
Business - dealing with hellish clients
5th of June 2019Your customers are not perfect angels. You accept their halos may slip from time to time. But you will likely have had run-ins with customers so hellish to deal with they can only have been spawned by Saturn himself. Hartley Milner shares a few of his own encounters with…the Client from Hell!
Demons that bedevil the corporate world are far
Airport hygiene - preventing terminal illness
31st of May 2019While air travel has revolutionised the way the world works, the ease of travel and the numbers of people doing it means airports can become significant vectors of disease and viral infection. This makes hygiene management a particular challenge as cross contamination between passengers can allow bacteria to travel across the globe in a matter of
Why apps make sense
29th of May 2019More and more cleaning operations are being run on-site with the help of digital apps, which can offer a wide range of management information including quality auditing, daily reports, instant reporting and staff time & attendance. ECJ speaks to a developer of the technology, and a cleaning company seeing significant benefits from