Must add value

19th of September 2012
Must add value

ECJ editor Michelle Marshall speaks to Keith Baker, director of European services at industry trade association ISSA, about the changing role of the distributor in today’s marketplace and opportunities for the future.

Keith Baker has spent virtually his entire career in the cleaning and hygiene industry. He worked for a major chemicals

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The US view

18th of September 2012
The US view

The USA is home to one of the most mature distributor markets in the world, with an estimated 7,000 businesses operating in the FM sector alone. ECJ takes a closer look at the characteristics of this sector, with the help of Alan Sadler, president of Triple S.

Triple S is a nationwide network of sanitary supply distributors with over 175

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The IT advantage

17th of September 2012
The IT advantage

In business, reputations flourish or flounder on the efficiency of the technology in place. Hartley Milner looks at how distributors of janitorial supplies are turning to the IT industry in their quest to improve customer service and enhance their profile.

Distribution today is about so much more than simply the delivery of goods. The supplier

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Public sector reform

29th of June 2012
Public sector reform

Public sector contracts have probably never been more hotly contested as swingeing cutbacks take their toll on government and local authority services across the EU. Now the European Commission has announced wide-ranging reforms aimed at making the tendering process easier for all. Hartley Milner reports.

No one can have any doubts about the

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Finding the right match

28th of June 2012
Finding the right match

In light of recent mergers in the cleaning and FM industries, James Metzger of Metzger Business Search offers advice on how to find the best strategic match when acquiring a business.

Most companies considering an acquisition do so to complement the organic growth of their own business. Acquisitions can provide companies with added skills and

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Cleaning service companies - we must adapt

3rd of May 2012
Cleaning service companies - we must adapt

Writing exclusively for ECJ, Andreas Lill from the European Federation of Cleaning Industries (EFCI) addresses the topic: ‘cleaning and building service companies must do more to adapt to clients’ changing needs in the face of economic difficulties’.

Cleaning service companies are increasingly forced to adapt to clients’

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