Cleaning companies - does size matter?

28th of October 2013
Cleaning companies - does size matter?

Will the globalisation of Facilities Management and the rise in integrated contracts threaten to push small and medium sized enterprises (SMEs) out of the market?

Carl Robinson, marketing manager for cleaning and FM company Nviro, discusses the pros and cons of integrated FM and explains how SME cleaning companies can stay afloat in the current

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Online opportunities for cleaning products distributors

27th of September 2013
Online opportunities for cleaning products distributors

The internet offers distributors valuable opportunities to sell their products online, and those that have invested sufficiently in their website are reaping the rewards. ECJ talks to two cleaning products distributors that are actively selling online about how they set up their ‘e-shop’ and what benefits their website has brought to

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Customer service - going the extra mile

26th of September 2013
Customer service - going the extra mile

If distribution were simply a matter of moving products from A to B, anyone could do it and there would be no incentive for customers to choose one company over the next. So how do distributors manage to distinguish themselves from the competition? We ask them how they add value to their offering.

Distributors are essentially the middle-men

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The pull of good marketing

26th of September 2013
The pull of good marketing

The cleaning products distribution sector often suffers from a lack of good marketing, with many businesses investing little or nothing. We take a look at the importance of proactively marketing your distribution business and offer some advice on how to start.

Writing for ECJ Distributor Focus is Gary Fage, managing director of Janitorial Express

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Living Wage - linking salaries to the true cost of living

24th of September 2013
Living Wage - linking salaries to the true cost of living

The minimum wage was made law across much of Europe to lift low-paid workers out of poverty. Critics say the rates set |nationally are too low to have a real impact. Hartley Milner reports on a campaign to provide people with a pay packet they can live on.
  
‘Get a life’ we are told when we plunge ourselves into our work to

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Training - key to future growth

23rd of September 2013
Training - key to future growth

Distributors need to be trained about the products they sell to help them come up with persuasive arguments for customers to buy. But how much training are they offered, and is this carried out in-house or provided by the manufacturers and suppliers?

Distributors need to have any number of skills to allow them to carry out their jobs efficiently.

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