Workplace of the future

18th of September 2017
Workplace of the future

Global facilities service provider ISS has opened its new German headquarters in Düsseldorf with the theme ‘Workplace of the Future’. In the building the company is showcasing a new working culture entitled ‘New Ways of Working’ and all building services are being driven using smart technology. ECJ editor Michelle

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Changing attitudes to waste in Seoul

5th of July 2017
Changing attitudes to waste in Seoul

With a staggering 10 million inhabitants Seoul in South Korea is one of Asia’s biggest cities. Yet the city succeeded in reducing the total volume of waste from the mid 90s. By doing so the citizens of Seoul became more aware of garbage, littering and were included in keeping Seoul clean. Bobbie van der List reports exclusively for

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Assessing client satisfaction

24th of May 2017
Assessing client satisfaction

Open and honest communication can be a challenge even in the best of relationships, but it can be make or break in commercial situations. Giles Wheeler, operations director at contract cleaning and soft services specialist Facilicom UK, explains how taking advantage of the opportunity for a new perspective is helping his company build its client

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Japan - cleaning on the curriculum

3rd of March 2017
Japan - cleaning on the curriculum

In previous editions of ECJ correspondent Bobbie van der List has brought an overview of the Japanese cleaning industry, illustrating the enormous importance people place on cleaning. Visiting the cleaners of the Shinkansen trains, for instance, provided an interesting insight into the thoroughness and efficiency of cleaners, but also their

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Cleaning London’s diverse skyline

17th of February 2017
Cleaning London’s diverse skyline

Cleaning at height is dangerous work requiring skill, planning and a head for heights. Chris Parkes, operations director at cleaning services specialist Julius Rutherfoord, highlights the unique challenges of cleaning the London's skyline.

London is a city which is changing all the time, including a constant flow of new additions to its skyline.

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Cleaning up management

8th of November 2016
Cleaning up management

Suzanne Richardson, operations director for InDepth Managed Services shares her experience on how technology influences and streamlines management processes in the cleaning service industry. 

Technology influences every industry now, even those that may have been perceived as ‘traditional’ or ‘hands-on’.  The

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