What cleaning contractors need to know about WELL

11th of July 2019
What cleaning contractors need to know about WELL

Following the launch of the Leadership in Energy and Environmental Design (LEED) in the US some time ago, there is now the International WELL Building Institute. This focuses not so much on buildings but on the people working in those buildings – and cleaning contractors are very much involved. Ron Segura, president of Segura Associates,

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Business - dealing with hellish clients

5th of June 2019
Business - dealing with hellish clients

Your customers are not perfect angels. You accept their halos may slip from time to time. But you will likely have had run-ins with customers so hellish to deal with they can only have been spawned by Saturn himself. Hartley Milner shares a few of his own encounters with…the Client from Hell!

Demons that bedevil the corporate world are far

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Airport hygiene - preventing terminal illness

31st of May 2019
Airport hygiene - preventing terminal illness

While air travel has revolutionised the way the world works, the ease of travel and the numbers of people doing it means airports can become significant vectors of disease and viral infection. This makes hygiene management a particular challenge as cross contamination between passengers can allow bacteria to travel across the globe in a matter of

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Why apps make sense

29th of May 2019
Why apps make sense

More and more cleaning operations are being run on-site with the help of digital apps, which can offer a wide range of management information including quality auditing, daily reports, instant reporting and staff time & attendance. ECJ speaks to a developer of the technology, and a cleaning company seeing significant benefits from

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Climate change - will business save the planet?

11th of April 2019
Climate change - will business save the planet?

Scientists have issued their strongest warning yet that within little more than a decade global temperatures will surge beyond the point of no return. Amid dismay at the failure of politicians to agree what to do about it, businesses are taking it upon themselves to give the lead in pulling the planet back from the brink, writes Hartley

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Cleaners - the invisible workforce?

8th of April 2019
Cleaners - the invisible workforce?

A TV drama series on UK television this winter took the premise that cleaners were so “invisible” that they could carry out clever crimes without being suspected. Ann Laffeaty finds out how “invisible” our cleaners actually are – and what companies are doing to make their staff feel more valued.

A six-part TV drama

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