Assessing client satisfaction

24th of May 2017
Assessing client satisfaction

Open and honest communication can be a challenge even in the best of relationships, but it can be make or break in commercial situations. Giles Wheeler, operations director at contract cleaning and soft services specialist Facilicom UK, explains how taking advantage of the opportunity for a new perspective is helping his company build its client

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FM - time to take responsibility

22nd of March 2017
FM - time to take responsibility

In recent years, facility management (FM) has developed into a discipline which is increasingly able to extend its contribution to the valued added chain of business, healthcare, public administration and other sectors. FM is being integrated more and more into the core processes, thereby generating increasing value and no longer representing a

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Clean but gasping

21st of March 2017
Clean but gasping

It was in the early 2000s that studies about the harmful effects of VOCs (volatile organic compounds) were first published and the professional cleaning industry began to take notice. Mike Sawchuk, chief business development officer for US cleaning solutions producer Avmor takes a closer look at the “no-VOCs” claim now made by many

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Sleep - are you getting enough?

21st of March 2017
Sleep - are you getting enough?

We all crave it and at times may complain we are not getting enough of it – sleep, that is. Hartley Milner looks at sleep deprivation and the impact it can have on our health, productivity in the workplace and national economies.

Ever wondered why some people seemingly get away with the briefest of visits to the land of nod without suffering

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Creating a greener world

20th of March 2017
Creating a greener world

Many sustainable companies set themselves long-term goals for reducing water and chemical use and minimising their environmental impact. We ask ‘green’ companies about their key sustainability targets - and how they aim to meet them.

Many companies claim to be sustainable via bold statements about reducing emissions, energy use,

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Scrubbing safely

14th of March 2017
Scrubbing safely

Safety is an important factor in any scrubber dryer – both for the person using the machine and any members of the public nearby. Ann Laffeaty asks scrubber dryer manufacturers how they make their machines safe.

Any machinery has its potential dangers and the scrubber dryer is no exception. Its very size means that a collision could cause

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