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A new report on the UK contract cleaning market suggests that many companies are successfully enhancing their specialist service offering in order to offset margin erosion.
The report, by MTW Research, also identifies an increasing number of contractors easing pricing pressure by offering services which are more closely aligned with the
Facilities services giant ISS has teamed up with HR specialist Aspector to publish a white paper discussing what role service has in organisations today and what constitutes excellent service.
The two companies found that that the companies who do deliver excellent service are superior in the areas of people, processes, leadership and culture.
The Association of Russian Cleaning Companies has published a dictionary of cleaning terms and definitions in cooperation with Cleaning magazine. The author of the 80-page book, which contains explanations of 567 professional terms, is Volodin Nicolay.
Also in Russia, a new exhibition has been launched by Primexpo. CleanExpo Novosibirsk will take
The concept of spring cleaning is very much alive, according to a recent study by cleaning solutions manufacturer P&G Professional. It found that 61 per cent of European customers expect hospitality operators to maintain spring cleaning standards all year round.
The study, designed to find out how spring cleaning is perceived across the
A survey conducted by a UK support services company suggests that university students draw a direct link between their own academic achievement and the cleanliness of their campus and halls of residence.
The survey revealed that 44 per cent of students felt they would gain a better qualification if their campus and halls of residence were cleaner
The organisers of the CMS cleaning exhibition, taking place in Berlin from September 24-27, are now inviting exhibitors to submit their entries for this year's Purus awards.
There are five categories - Machines, Equipment, Washroom Hygiene, Management Systems and Software, and Brand Communication. Products competing for this design-led award will