Hostmanship - the art of welcoming

11th of December 2013
Hostmanship - the art of welcoming

Hostmanship is the art of making people feel welcome – encompassing areas such as customer care, quality, friendship and hospitality. As a concept it is becoming increasingly popular in many areas of business.

ECJ editor Michelle Marshall spoke to Aura Groen, personnel director at facilities services company Facilicom – based in the

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Award winning improvement in cleaning at UK hospital

10th of December 2013
Award winning improvement in cleaning at UK hospital

Facilities services company MITIE has been recognised by the Association of Healthcare Cleaning Professionals (AHCP) in the UK for working in partnership with its client, the Hull and East Yorkshire Hospitals Trust in the north-east of England.

ECJ editor Michelle Marshall visited Hull Royal Infirmary to learn more about how cleaning standards

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Hygiene services opportunity in Germany

9th of December 2013
Hygiene services opportunity in Germany

German reporter Thomas Schulte-Marxloh takes a look at new business potential for the cleaning sector in healthcare.

Today hospitals and surgeries are challenged more and more by increasing demands or certifications – also in terms of hygiene – which require significant investments in terms of personnel and technology. Outsourcing of

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6th of December 2013

The December edition of the ECJ newsletter has just been published - featuring stories about French public toilets, talking train lavatories and hand hygiene.

Read it here  To register for your free regular copy, delivered direct to your inbox, click here

 

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Window cleaning contractor on trial in France

6th of December 2013
Window cleaning contractor on trial in France

A window cleaner died after falling off his ladder, resulting in a court case, writes Christian Bouzols.

An accident has been tried by the local criminal court of Saint-Malo following the death of a window cleaner who fell off his ladder.

Nobody saw or heard anything that day inside a superstore near Saint-Malo, in Brittany. While he was

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Sustainability - “the best single investment we can make as an industry” says Diversey Care's Kadri

6th of December 2013
Sustainability - “the best single investment we can make as an industry” says Diversey Care's Kadri

ECJ editor Michelle Marshall talks to Dr Ilham Kadri - president of the Diversey Care division of Sealed Air - about the company’s rebranding, her views on the professional cleaning sector, and sustainability.

Dr Ilham Kadri was appointed as president of the Diversey Care division of Sealed Air at the beginning of 2013 - a newcomer to the

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