Can robots fill the people gap?

22nd of March 2018
Can robots fill the people gap?

Japan’s cleaning industry is increasingly dominated by automation and robotic solutions, which is mainly caused by the growing difficulty professional cleaning companies experience in finding qualified staff. But what is the impact of this development on the industry and where does the cleaning industry stand in terms of employing robots?

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Agents of change

6th of November 2017
Agents of change

Change is a difficult, but essential, part of any prosperous business. Where new ideas come from, how they are communicated and crucially how they are implemented can be important factors in making new initiatives a success. Jan-Hein Hemke, managing director at soft FM service provider and contract cleaners Facilicom, has given his managers the

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Singapore's long march to professional cleaning

20th of September 2017
Singapore's long march to professional cleaning

In Singapore, streets and public spaces are remarkably clean. The government reached this level of cleanliness due to some draconian anti-littering laws. While the Singaporean cleaning industry has contributed to this spotless state of the streets, some argue the cleaning industry deserves more appreciation – both in terms of salary, as well

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Workplace of the future

18th of September 2017
Workplace of the future

Global facilities service provider ISS has opened its new German headquarters in Düsseldorf with the theme ‘Workplace of the Future’. In the building the company is showcasing a new working culture entitled ‘New Ways of Working’ and all building services are being driven using smart technology. ECJ editor Michelle

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Changing attitudes to waste in Seoul

5th of July 2017
Changing attitudes to waste in Seoul

With a staggering 10 million inhabitants Seoul in South Korea is one of Asia’s biggest cities. Yet the city succeeded in reducing the total volume of waste from the mid 90s. By doing so the citizens of Seoul became more aware of garbage, littering and were included in keeping Seoul clean. Bobbie van der List reports exclusively for

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Assessing client satisfaction

24th of May 2017
Assessing client satisfaction

Open and honest communication can be a challenge even in the best of relationships, but it can be make or break in commercial situations. Giles Wheeler, operations director at contract cleaning and soft services specialist Facilicom UK, explains how taking advantage of the opportunity for a new perspective is helping his company build its client

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