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Assessing client satisfaction
24th of May 2017
Open and honest communication can be a challenge even in the best of relationships, but it can be make or break in commercial situations. Giles Wheeler, operations director at contract cleaning and soft services specialist Facilicom UK, explains how taking advantage of the opportunity for a new perspective is helping his company build its client
Japan - cleaning on the curriculum
3rd of March 2017
In previous editions of ECJ correspondent Bobbie van der List has brought an overview of the Japanese cleaning industry, illustrating the enormous importance people place on cleaning. Visiting the cleaners of the Shinkansen trains, for instance, provided an interesting insight into the thoroughness and efficiency of cleaners, but also their
Cleaning London’s diverse skyline
17th of February 2017
Cleaning at height is dangerous work requiring skill, planning and a head for heights. Chris Parkes, operations director at cleaning services specialist Julius Rutherfoord, highlights the unique challenges of cleaning the London's skyline.
London is a city which is changing all the time, including a constant flow of new additions to its skyline.
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