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Recognising excellence
9th of November 2015 Article by Lynn Webster
Lynn Webster, independent consultant for the cleaning sector in the UK, writes her first blog for the ECJ website. She gives a round of applause for cleaning sector awards organisers and the winners.
Pass a parade of shops or shopping mall, trawl the internet or open a magazine and what do we see? Logos and banners that herald awards won and achievements gained. Whether it’s a sign proclaiming, ‘fish and chip shop of ..
Connected cleaning: enhanced efficiency for building cleaning
26th of October 2015 Article by Markus Asch
Markus Asch, vice chairman of the management board at cleaning equipment manufacturer Kärcher and president of EUnited Cleaning, writes his latest blog for the ECJ website. His theme: connected cleaning and the megatrend of networking.
"There is no longer anything new. Everything that can be invented has been invented". Charles H. Duell, commissioner of the US Patent and Trademark Office, ventured thi..
The silver bullet for contamination
7th of October 2015 Article by Paul Wonnacott
Paul Wonnacott is managing director and president of Vectair Systems, specialist in washroom hygiene and aircare systems. The company does business around the globe and Wonnacott has gained considerable experience in many of the world's most important markets. In his latest blog for ECJ he discusses the properties of silver as a natural antibacterial.
As a cleaning company, we deal with all sorts o..
What is excellent service?
29th of September 2015 Article by Peter Ankerstjerne
We live in a service economy where great customer service is an asset for almost every small business. But what differentiates between a service that’s great and excellent service? Peter Ankerstjerne, head of group marketing at global facilities services provider ISS, offers some definitions.
In most Western countries, service accounts for more than 75 per cent of GDP – a share that will continue to increase. I..
Welcome to Berlin for CMS
17th of August 2015 Article by Dr Christian Göke
Dr Christian Göke, chief executive officer at Messe Berlin which organises the CMS professional cleaning exhibition next month, looks ahead to the event.
Berlin will become the European capital for the cleaning sector for four days in September. Berlin's appeal as a trade fair venue and as a vibrant and globally important metropolis, combined with Germany's position as Europe's pre-eminent cleaning market, create the ..
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