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Chidichimo encourages excellence in service delivery
28th of November 2011
In the last of his exclusive series of articles for ECJ, Pedro Chidichimo of Diversey writes about the importance of service quality and customer satisfaction as components of measurable profit for a company. He advocates the development of a service quality model for facility management/service contractor companies, based on five simple
Changes in sweeper technology
25th of November 2011
In recent years, indoor and outdoor sweeper technology has advanced considerably, making it easier for the customers to find the right solution for their sweeping requirements. Once the need for sweeping has been established, the choice for the most suitable equipment is driven by a number of criteria that relate to air quality, safety, cost of
Getting up to speed with search engines
25th of November 2011
In the first article of a new series written exclusively for ECJ, Amy Munice of Global B2B Communications in the USA offers advice for businesses on making the most of their internet activity. Here, she focuses on marketing and search engine optimisation.
You own or manage a business devoted to cleaning or cleaning supplies. Your task list to
Hand washing or sanitising - which is best?
25th of November 2011
Hand sanitisers are becoming increasingly widely used as the public’s fear of becoming ill grows higher with each new health scare. However, a recent study has linked the use of hand sanitisers to an increased risk of Norovirus. So are sanitisers a good substitute for soap and water, or aren’t they?
Suddenly, hand sanitisers are being
Surewash aims to standardise hand hygiene compliance
25th of November 2011
ECJ reports on a state-of-the-art technology aimed at improving hand hygiene compliance and standardising technique in applications such as healthcare.
The numerous studies that have taken place worldwide can now leave us in no doubt about the key role hand hygiene has to play in safeguarding us from infection and cross-contamination - whatever
Hard floors - having it all
28th of October 2011
Is it possible to come up with a slip-resistant hard floor system that produces a high shine, is cheap to maintain and is also hard to damage? Ann Laffeaty asks manufacturers what products they offer that come close to having it all.
A hard floor in an office, airport, hospital or department store can have any number of benefits. For example its
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