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The size of today’s distributor organisations can vary dramatically since the sector includes everything from large, multinational operations to small family-run businesses. But what do each of them offer the customer, and can they continue to co-exist comfortably in today’s difficult marketplace? Ann Laffeaty finds out.
ECJ asks a group of manufacturers and contract cleaner end users: what defines a good cleaning products distributor, and how have your expectations of distributors changed in recent years?
The view from manufacturers
"We expect the distributor to have a deep knowledge about the local market he is serving and fully understand what
ECJ has published a special supplement dedicated to the cleaning industry's distributors and the issues they face in running their businesses successfully in today's changing market - Distributor Focus.
Distributor Focus is sponsored by the global industry association ISSA, which has its headquarters in the USA. Executive director John Garfinkel
Non-woven, colour-coded, microfibre, through-air dried - why are there so many different types of wiper on the market? And do customers really understand the difference between them - or do they simply want something to clean up the mess? ECJ finds out.
Choosing an industrial wiper used to be a simple process. In the old days it was traditional
Public sector contracts have probably never been more hotly contested as swingeing cutbacks take their toll on government and local authority services across the EU. Now the European Commission has announced wide-ranging reforms aimed at making the tendering process easier for all. Hartley Milner reports.
No one can have any doubts about the
In today's challenging economic environment, innovation in dilution and chemical dispensing technology is more important than ever, believes Hydro Systems' managing director Andrew McQuillan. He writes exclusively for ECJ.
The mop and bucket may still be with us, but there's no doubt that in today's commercial and industrial cleaning sector, the