Client engagement is positive - are YOU doing enough?

11th of May 2017 Article by Laura Napper
Client engagement is positive - are YOU doing enough?

Laura Napper, managing director of Twilight Cleaning and Facilities Management, continues her series of exclusive blogs about social media for the ECJ website. She focuses here on the importance of positive engagement.

Engagement is all about being sociable. How social is your social media? Are you a serial moaner or retweeter or sharer that doesn't actually engage but expects the social interactions back? This could help you s..

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Platforms for social media

21st of April 2017 Article by Laura Napper
Platforms for social media

Laura Napper, managing director of Twilight Cleaning and Facilities Management, continues her series of exclusive blogs about social media for the ECJ website. Here she offers advice on the different platforms that can be used.

There are a number of platforms companies can use for social media purposes - in this blog, I'll take a look at the top six and how can they be used. They will be explored in more detail in later blogs.

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Fragrance and positive connections

13th of April 2017 Article by Paul Wonnacott
Fragrance and positive connections

Paul Wonnacott is managing director and president of Vectair Systems, specialist in washroom hygiene and aircare systems. The company does business around the globe and Wonnacott has gained considerable experience in many of the world's most important markets. He writes his latest blog for ECJ about the vital role of fragrance in all areas of business.

I read an interesting story recently, written by person..

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The future is with us

6th of April 2017 Article by Lynn Webster
The future is with us

ECJ's UK correspondent Lynn Webster examines the issues around ‘connected cleaning’, and emphasises how the cleaning sector must act now.

Hardly a day goes by without a new piece of technology being launched or old favourites updated. Each promises the user an enhanced experience, in relation to dealings with a service or product provider, or an aspect of individual lifestyle. The early adopter is now the person..

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My three rules of social media

27th of March 2017 Article by Laura Napper
My three rules of social media

The ECJ site has a new blogger - Laura Napper, managing director of Twilight Cleaning and Facilities Management. She will be writing about social media and how to use it. In this first blog, Laura looks at some basic rules.

Social media is such a broad topic - indeed, it's seen as a big black hole to some companies. If you were toying with the idea of social media, where would you go with this next? Here are some questions that y..

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