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Is it all about ‘the experience?’
29th of March 2018 Article by Jacco Vonhof
ECJ Dutch reporter Jacco Vonhof, chairman of VSR, examines the increasing focus on total user experience when it measuring cleaning quality.
Besides the technical quality of cleaning there is now increasing focus on the quality ‘experience’. Indeed, if you ask people using a building how they experience the quality of cleaning they will not only judge how clean it is. They will also mention how friendly the cleaning s..
Kung fu cleaning
22nd of March 2018 Article by Lotte Printz
Slip and falls represent the majority of workplace accidents. In Sweden judo seems to be the weapon to fight them, thus making sure cleaners too “get a grip”. This from ECJ correspondent Lotte Printz.
”Slippery surface.” “Wet floor.” We are all familiar with the caution signs cleaners are so kind to put up for us in public places.
As slip-and-fall accidents are the most common and most ..
No longer lo-tech
14th of March 2018 Article by David Cullen
David Cullen, ceo of CCS Cleaning, takes a look at how software is improving cleaning businesses.
When you think of new technologies in the cleaning industry, most peoples' minds will wander to cleaning robots or automated devices. There's no doubt that these technologies are improving every day and certainly have secured their place in the industry, but equally as important for many cleaning businesses are the bespoke cleaning s..
Knowing what we know...
13th of February 2018 Article by Lynn Webster
From the UK, Lynn Webster reports on recent studies into growth and future challenges for the sector.
Growth is our industry’s watchword, experienced by many and confirmed by the recently published British Cleaning Council (BCC) 2017 research report. The availability of concrete data enables effective decision-making and future planning, and can help to bolster industry co..
Online sales - profit or resistance?
2nd of February 2018 Article by Jacco Vonhof
Internet sales are continuing to rise, but is our cleaning sector sufficiently involved? Are we aware of the dos and don’ts? Jacco Vonhof, chairman of VSR and ECJ blogger reports from a recent seminar on the effective use of online sales.
There are still many gains to be made. For instance, the consumer market is already using the Hiku – a smart refrigerator magnet, which is used to scan or dictate products onto ..
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