Are we drowning in data?

6th of June 2023 Article by Lynn Webster
Are we drowning in data?

Lynn Webster in the UK asks if a more data driven approach over-complicates the cleaning process.

The traditional approaches to cleaning specifications have long been either an input style or outcome led service models, along with some hybrids of the two. The need to develop alternative means of capturing the operational details are changing.

Service providers are seeking that extra value opportunity for clients. This inc..

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New tool measures perception

18th of May 2023 Article by John Griep
New tool measures perception

VSR director John Griep tells us about a new measurement tool that focuses on perception.

VSR and industry organisation Schoonmakend Nederland have commissioned the development of a new measurement tool. This instrument measures the perception of cleanliness by premises users. This is somewhat different from cleaning quality, which is already measured with VSR-KMS. Why does VSR consider cleanliness so important that we create mea..

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Feel-good trilogy with an edge

10th of May 2023 Article by Lotte Printz
Feel-good trilogy with an edge

Lotte Printz in Denmark talks to Estrid Dyekjær, a novelist who criticise tender systems in her books.

“I have this song in my head, ‘When I’m Cleaning Windows’ (1936 song by George Formby)…,” Estrid Dyekjær bursts out enthusiastically when I first get her on the phone.

“And it makes me so happy whenever cleaners are being acclaimed, instead of being portrayed as in &..

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Manufacturing - a specialist market for cleaning providers

27th of April 2023 Article by Christian Bouzols
Manufacturing - a specialist market for cleaning providers

Beyond the training of cleaners, the purchase of equipment and the need to innovate, those contractors who want to work for industrial clients need to develop a specific set of skills.

Outsourcing of cleaning services by industrial companies is a real and growing business in France.
At the Onet group a special unit has been set up to handle industrial and general services. Grégory Lachet, the man in charge of this uni..

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Focus on the future - cleaning smarter

18th of April 2023 Article by Lauren Kyle
Focus on the future - cleaning smarter

Sodexo UK & Ireland's head of cleaning Lauren Kyle speaks to ECJ about how the services provider is focusing on the role of digital technology and how it can impact on the client and staff experience.

At Sodexo we are always considering how we can incorporate the latest technologies into the way we deliver cleaning services, whether it's digital solutions or autonomous machines.

Any new technology we introduce must be..

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