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First impressions count
19th of February 2020 Article by Lynn Webster
Lynn Webster on how important first impressions are, and how cleaning plays a vital role.
There are many training programmes that emphasise the need to make that first impression count. We don’t get a second chance to make a good ‘first impression’ and interestingly according to one university study people make 11 decisions about us in the first seven seconds of contact, so the clock is ticking. Whether this is ..
Making claims credible
6th of February 2020 Article by Paul Wonnacott
Paul Wonnacott is managing director of Vectair Systems. In this exclusive ECJ blog he asks whether we can trust what companies say about their own products.
The cleaning industry, like any other industry, relies on products that do what they say they do. This is important, as cleaning isn't just about making things look and smell nice, cleaning is also about making things safe for the public. If soaps and cleaning chemicals didn'..
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