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Is it all about ‘the experience?’
20th of March 2018ECJ Dutch reporter Jacco Vonhof, chairman of VSR, examines the increasing focus on total user experience when it measuring cleaning quality.
Besides the technical quality of cleaning there is now increasing focus on the quality ‘experience’. Indeed, if you ask people using a building how they experience the quality of cleaning they
Kung fu cleaning
19th of March 2018Slip and falls represent the majority of workplace accidents. In Sweden judo seems to be the weapon to fight them, thus making sure cleaners too “get a grip”. This from ECJ correspondent Lotte Printz.
”Slippery surface.” “Wet floor.” We are all familiar with the caution signs cleaners are so kind to put up for
Germany is gearing up for future challenges
19th of March 2018The cleaning sector in Germany is facing a shortage of workers. ECJ’s Alexandra Lachner speaks to Steffi Reuter of the BIV contract cleaning association.
The basic requirement for career and further professional development options in Germany is the three-year training course for contract cleaners. There are many routes open to apprentices
Italy’s cleaning sector - challenges and opportunities
19th of March 2018Lorenzo Mattioli, president of Italian contract cleaning association ANIP, offers an exclusive overview of the country’s market. ANIP is affiliated with Confindustria, which represents and protects the group of companies which provides cleaning services, multi services and integrated services on a national and community level - politically,
Study reveals dirtiest places in an airport
2nd of February 2018A new study suggests the dirtiest places in an airport are the self check-in kiosks, which we almost all use these days. In fact they are 200 times more germ-ridden than your toilet seat at home.
Insurance website InsuranceQuotes.com conducted 18 tests across six surfaces at three major US airports, swabbing each surface several times and then
ISS makes executive group management changes
26th of January 2018Global facility services provider ISS is to make a number of changes to its executive group management with effect from March 1.
Europe will be consolidated from four operating units to two. Richard Sykes, currently regional ceo of Western Europe, will become regional ceo for Northern Europe. Jacob Götzsche, currently regional ceo of Central