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UK is short of cleaners following pandemic
20th of July 2022
Overseas workers returning home and operatives switching jobs following the Covid-19 pandemic have led to a shortage of cleaners in the UK, according to the British Cleaning Council.
The BCC surveyed 11 firms to assess the extent of the issue. Two firms revealed vacancy rates of 12 per cent and 16.8 per cent respectively, while a third company
WISAG improves customer service with AI
13th of July 2022
German facilities services provider WISAG is stepping up its customer service offering with the help of service platform Ellie and artificial intelligence (AI). Customer queries are dealt with via a chatbot, which processes them quickly and efficiently. So more than 100 facilities are already installing it.
As central channel for inquiries and
Mobile cobots to automate cleaning tasks in canteens
6th of July 2022
The goal of a new innovation project, FacilityCobot, is to develop a unique mobile robot that can relieve cleaning staff from repetitive or physically exhausting tasks. The solution integrates a smart building sensor system with a human robot interface - allowing the robot to work efficiently side by side with cleaning staff in large open-space
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