Dirty washrooms deter 97 per cent of Brits from returning to a restaurant

3rd of January 2018
Dirty washrooms deter 97 per cent of Brits from returning to a restaurant

New research has revealed just how many people are put off returning to restaurants because of the poor standard of the washrooms.

The survey commissioned by Cannon Hygiene was carried out by YouGov, who polled 2,012 Britsh adults. Over 97 per cent of those questioned would be put off returning to a restaurant or bar because of poor toilets. And 85 per cent will also warn friends and family members planning on going to a restaurant if the toilets are in a bad condition.

Unclean facilities (90 per cent), a lack of toilet tissue (89 per cent), no soap (70 per cent) and bad smells (63 per cent) are the biggest bugbears for the public when it comes to washrooms.

British people are also likely to squat above the toilet (29 per cent), lay toilet paper on the seat (24 per cent), and cover their hands when holding doors (23 per cent) to avoid touching unhygienic surfaces. Nearly one in five(19 per cent) also admits to holding their breath in toilets.

Older Brits are more likely to care than millennials, with nearly all (99 per cent) over 55s saying unclean toilets would put them off returning versus 95 per cent of 18-24 year olds. Women are more likely to warn friends about bad standards than men (88 per cent versus 81 per cent).

Howard Sedgwick, managing director of Cannon Hygiene said: "Many of us are conscious of the upkeep of washrooms in public places, particularly those where food is being prepared as it suggests a lot about the hygiene elsewhere in the building.

"It's a warning to restaurants, bars, hotels and others in the retail and leisure sector that their repeat business can goes out of the window very quickly if customers are forced to use facilities that aren't up to scratch."



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