ECJ EUROPEAN Cleaning Journal

ECJ is offering two readers a free ticket to the World Federation of Building Service Contractors (WFBSC) Congress taking place in Berlin from September 18-20.

Cleaning in a Digital World - with its impact on processes, people and technology - will be the central focus of the programme. Together with specialists from all over the world, participants will discuss which aspects of business activities will be impacted by digitalisation.

This includes what consequences digitalisation will have on service processes and performance; to what extent the importance of knowledge acquisition and the use of stored data will change; and how building service providers will be working together with their customers in the future.

Main topics include:

Digital Strategies for Building Service Contractors

Relationship Management with Customers, Staff and Stakeholders

Effects of Disruptive Technologies

Working Environment and Labour Law the age of Digitalisation

Data Handling by Market Partners

New Forms of Recruiting ? Knowledge and Education through Digitalisation

Digital Procurement Processes

Consequences of Digitalisation on Service Processes and Performance

Smart Buildings and their Impact on the Sector

Full details of the programme can be found at www.wfbsc2017.berlin

The congress is taking place alongside the CMS professional cleaning exhibition from September 19-22. Visit www.cms-berlin.com for more information.

As the media partner for both the WFBSC congress and the CMS exhibition, ECJ is offering two readers the chance to win a free delegate ticket - each worth €1500. Each ticket includes entrance to all conference sessions, along with the social programme.

To win a ticket simply answer this question: what is the name of the German parliament building in the centre of Berlin?

Send your answer to michelle@europeancleaningjournal.com by this Friday, September 8. The winners will then be chosen at random and notified by Tuesday, September 12.

Winners will be responsible for their own travel to and hotel expenses in Berlin.