ECJ EUROPEAN Cleaning Journal

In the UK, cleaning and FM company Cleanology has launched a Learning and Development (L&D) department in a dedicated training hub at its London headquarters.

The department has been set up for both the induction of new starters and the continuous professional development (CPD) of existing staff.Core training modules include:

• An in-house management programme, designed to enhance standards and upskill the team, whilst identifying and developing high-performing talent.

• Tailored training courses for each job role.

• Bespoke and site-specific training for clients.

• Health and Safety (H&S): detailed modules on observing safety guidance provided in site-specific Risk Assessments and Method Statements (RAMS).

• Waste Management: the correct handling and management of different waste streams.

• Code of Conduct: Professional behaviour standards as set out in the Cleanology Staff Handbook.

• Emotional Intelligence and Communication workshops, as well as language tuition for new starters who do not speak English as their first language. (Cleanology's staff are from 34 nationalities with 82 per cent identifying as ethnically diverse).

The team of four running the department is headed up by HR director Jade Collazo and learning and development manager Romana Ferreira. Collazo explained: "Training starts on the first day - and sometimes even before the employee joins Cleanology - and this investement emphasises the importance of the onboarding experience."

"We do not just hire talent; we nurture it and create long-term careers that reflect our inclusive values," added Ferreira. "We measure progress through transparent data and staff feedback to ensure that inclusion leads to lasting impact. These results highlight a workforce that feels valued, supported and proud to belong."