Hotels left in a ‘stomach-churning’ state of filth

8th of December 2020
Hotels left in a ‘stomach-churning’ state of filth

Popular hotels in the UK are being left in a "stomach-churningly" filthy state with blood, faeces and hair left in rooms, an undercover investigation has found.

Investigators from Which? using a swab kit to test hygiene standards revealed traces of bacteria found in faeces in some rooms, including those in five-star hotels.

The team found widespread examples of poor cleaning over the past few months, with claims that some door handles, taps, soap dispensers, toilets and TV remotes had been given no more than a "cursory dab" with a cloth.

The conclusions were made despite claims from hotel chains that cleaning had been stepped up to minimise the risk of spreading coronavirus.

For the study, researchers visited five hotels run by four different chains. "Some were spotlessly clean, while others were stomach-churningly filthy in places," they said.

Rory Boland, editor of Which? Travel magazine, said poor standards of cleanliness were "unacceptable during normal times, but during a global pandemic it could be downright dangerous". "Hotels we inspected boasted a long list of enhanced measures promising to protect visitors from the virus and give them confidence to book, but this means nothing if rooms aren't being cleaned properly," he said.


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