Indispensible tool

20th of September 2012
Indispensible tool

Mops are arguably the most traditional tool in the cleaner’s cupboard, however they still have a vital role to play in the modern cleaning operation. Writing for ECJ, Vermop looks at how product development and the customising of mopping systems to make them more suitable for specific applications has secured their future.

The use of

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Must add value

19th of September 2012
Must add value

ECJ editor Michelle Marshall speaks to Keith Baker, director of European services at industry trade association ISSA, about the changing role of the distributor in today’s marketplace and opportunities for the future.

Keith Baker has spent virtually his entire career in the cleaning and hygiene industry. He worked for a major chemicals

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The US view

18th of September 2012
The US view

The USA is home to one of the most mature distributor markets in the world, with an estimated 7,000 businesses operating in the FM sector alone. ECJ takes a closer look at the characteristics of this sector, with the help of Alan Sadler, president of Triple S.

Triple S is a nationwide network of sanitary supply distributors with over 175

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Growing together

18th of September 2012
Growing together

Relationships are key to the success of any distribution business: relationships with product manufacturers and with end users, often contract cleaning companies. ECJ looks at a number of successful relationships and asks what makes them work so well.

Bunzl and ISS

Bunzl is the exclusive distributor to world-leading facility services company ISS

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Sustainable distribution

18th of September 2012
Sustainable distribution

How much of an impact has the recent drive towards greater sustainability had on the distribution business? Has it forced an attitude change regarding transport and logistics on to Europe’s distributors, or are customers relatively unconcerned about sustainability? Ann Laffeaty finds out.

A great deal has been written and said about

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The IT advantage

17th of September 2012
The IT advantage

In business, reputations flourish or flounder on the efficiency of the technology in place. Hartley Milner looks at how distributors of janitorial supplies are turning to the IT industry in their quest to improve customer service and enhance their profile.

Distribution today is about so much more than simply the delivery of goods. The supplier

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