An individual matter

16th of September 2011
An individual matter

Matting systems come in all shapes and sizes and the type of mat you choose depends heavily on the type of facility in which it will be placed. Ann Laffeaty finds out which type of entrance mats to put where.

There are many different reasons why the manager of a commercial, industrial or hospitality venue will choose a matting system.  An

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Is it all about the smell?

15th of September 2011
Is it all about the smell?

What is the customer’s highest priority when it comes to choosing an air-freshener system? Is it cost, ease of use, programmability – or is it all about the smell? Ann Laffeaty asks manufacturers about their customers’ key requirements.

The air freshener market seems to have been split into several different channels over recent

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Differentiation via collaboration

15th of September 2011
Differentiation via collaboration

In his fourth article for ECJ, Pedro Chidichimo explains the benefits for facility management companies of working with suppliers in the identification and development of innovations that solve end user needs. New processes, new relationships and most importantly, a new culture must be set to achieve sustainable differentiation in the

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The cost of stress

14th of September 2011
The cost of stress

Stress-related illnesses are one of the biggest causes of staff absenteeism in Europe. Yet surveys reveal businesses seem more prepared to take the hit in terms of lost productivity than get to grips with the issue, as Hartley Milner reports.

I’m under so much pressure at work I really don’t know how I’m going to cope!” It

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Carpet challenges

13th of September 2011
Carpet challenges

Which types of carpet are the easiest to clean and which present the greatest headaches for the professional carpet care company? Ann Laffeaty looks at the chief challenges being faced by the industry today.

A carpet in a commercial or hospitality facility is meant to provide an ambiance of warmth and luxury. Whether that carpet is made from

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Planning ahead

13th of September 2011
Planning ahead

Research and detailed planning are essential before you quote for, or commit to, a carpet care and cleaning contract. Gordon McVean of  Truvox International offers advice.

One of the first things professional carpet care contractors learn is that research and detailed planning are essential before you quote for, or commit to, a carpet care

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